Any question?

General

  • 1.1 I have just purchased the LBK System but I don’t know what to do now.
    Please go to ​www.inxpect.com/industrial/tools​ and download the ​Inxpect Safety​ application and the LBK System ​Instruction Manual.​ Then, follow the chapter ​Installation and use procedures.​
  • 1.2 Where can I find the configuration software?
    At the link ​www.inxpect.com/industrial/tools​, it is possible to download for free the ​Inxpect Safety​ application and all the other tools related to the LBK System.
  • 1.3 I am not able to use the Inxpect Safety App. Is there a manual?
    At the link ​www.inxpect.com/industrial/tools​ it is possible to download the manual for the Inxpect Safety​ application and all the other tools related to the LBK System.
  • 1.4 I have purchased a Demo Kit. What is the default password for the login to the software?
    For Demo and Trial Kit, the login password is pre-saved as ​Demo123.
  • 1.5 How can I ask for technical support? Is there an email address devoted to it?
    You can write us an email at the address ​safety-support@inxpect.com
  • 1.6 How can I obtain the depth of the dangerous area?

    For installation height < 1 m, compute the depth of the dangerous area (​S)​ of the system as indicated in standards ​ISO 13855:2010​ and ​ISO 13857:2008​, using the chosen height and installation of the sensors:

    S = K*T + Ch + Cɑ

    where

    • K​ is the maximum dangerous area access speed [mm/s] (always 1600)
    • T​ is the total system stopping time [ms] (LBK system, i.e. 100ms, + machinery, calculated in accordance with standard ​ISO 13855:2010​)
    • Ch​ is a constant [mm] that takes into account the sensor installation height (​H​) according to standard ​ISO 13855:2010
      Ch = 1200 - 0.4*H
      Note: minimum value = 850 mm.
      If the result of the calculation is a value less than the minimum, use 850 mm.
    • Cɑ​ is a constant in [mm]otherwise → Cɑ = (-ɑ)*16
      ​Note: minimum value = 0 mm.
      If the result of the calculation is a value less than the minimum, use 0 mm.

    For installation height > 1 m, compute the depth of the dangerous area (​S)​ of the system as indicated in standards ​ISO 13855:2010​ and ​ISO 13857:2008​, using the chosen height and installation of the sensors:

    S = K*T + Ch

    where

    • K​ is the maximum dangerous area access speed [mm/s] (always 1600)
    • T​ is the total system stopping time [ms] (LBK system, i.e. 100ms, + machinery, calculated in accordance with standard ​ISO 13855:2010​)
    • Ch​ is a constant equal to 850 mm​. It ​takes into account the sensor installation height (​H)​ according to standard ​ISO 13855:2010

    Please keep in mind that, in order to ensure the safety of the area, it is not possible to set the alarm depth in the software without its computation with the certified formula.

  • 1.7 How can upgrade the firmware version of both controller and sensors?

    You can do it through the ​Inxpect Safety​ application:

    • Download the last released firmware of both controller and sensors from www.inxpect.com/industrial/tools
    • Connect your computer to the controller LBK-C22 using a standard ​USB to Micro-USB​ cable and open the software.
    • Log in to the software with the admin password.
    • Click on the ​Settings​ page and then go into the ​General​ section.
    • Click on ​Sensor update​ and choose the file with extension ​.ifws​ from your computer. Do not disconnect the system or interrupt the power supply during the update operation.
    • Click on ​Controller update​ and choose the file with extension ​.ifwc​ from your computer. Do not disconnect the system or interrupt the power supply during the update operation.
  • 1.8 The system seems to be too much sensitive to the micro-movements. What can I do?

    You can adjust the sensitivity of both the ​detection function​ and the ​restart prevention function​ through the ​Inxpect Safety​ application.

    • Connect your computer to the controller LBK-C22 using a standard ​USB to Micro-USB​ cable and open the software.
    • Log in to the software with the admin password.
    • Click on the ​Settings​ page and then go into the ​Sensors​ section.
    • Choose the sensitivity of the sensors separately for the ​detection function (​Accesssensitivity​) and for the ​restart prevention function​ (​Restart sensitivity​), between ​Normal​, ​High​ and ​Very High​, in order to correct the default behaviour of the system.
    • Click on ​Apply changes​ in the top bar to commit the new settings.
  • 1.9 What is the response time for the detection of a body entering the alarm zone?
    The maximum response time certified is 100ms.
  • 1.10 What are the features of the smallest object that can be detected?

    It is not possible to provide general values of standard features (like geometrical size and mass).

    The LBK System is able to detect a property of the object called ​Radar Cross Section​ (RCS) that takes into account several features (like e.g. material, texture, shape, angle of incidence, etc...).

    The device is certified for the body protection, so it is able to detect an object with an RCS comparable to the one of a human body.

  • 1.11 Is there a way to reduce the interference between sensors connected to the same controller?
    There is no interference between sensors connected to the same controller thanks to the synchronization between them.
  • 1.12 What is the maximum output power (EIRP) of each sensor?
    It is 20dBm.
  • 1.13 I would like to disable the detection by means of an external command. Is it possible?

    Yes, by means of the ​Muting​ function.

    Muting​ temporarily suspends the safety functions. Motion detection is disabled and the controller maintains the safety outputs in an energized state when the sensors detect motion in the stopping area.

    The muting can be enabled through digital input for all the sensors simultaneously or only for a group of sensors. Up to three groups can be configured, each associated to a digital input.

    Use the ​Inxpect Safety​ application (​Settings > Muting p​ age) to select the group for each connected sensor.

  • 1.14 After the start of the system, how long should I wait to have the area monitored and therefore safe?

    The ​LBK System​ starts in a restart prevention condition, so it immediately inhibits the machinery restart if there are people in the dangerous area.

    If the automatic restart is enabled, the restart algorithm is going to wait for the area to be safe (according to the chosen ​time out​) before letting the machinery restart.

    If the manual restart is enabled, the user must press the machinery restart button connected to one of the digital inputs in order to let the machinery restart.

  • 1.15 What is the power supply voltage of the controller and the sensors?

    You only need to provide the power supply for the controller (24Vdc).

    The sensors work with a power supply voltage of 12Vdc, but they take it from the controller through the CAN-bus.

  • 1.16 What is the ​SNS​ input? Do I need to connect it?

    The ​SNS​ input on the controller is used to check the correct functioning of the chip that detects the status of the inputs.

    NOTICE: if at least one input is configured and enabled through the software, the ​SNS​ input must also be connected (24Vdc).

  • 1.17 In which countries can I install and use the LBK System?

    The LBK System uses the ​ISM 24GHz​ frequency band, which is available with a license-exempt model worldwide, with few exceptions.

    As of the end of 2019, it is possible to sell and install it without any further action in all the European Union.

    Please note that some countries limit the bandwidth usage to a restricted set of frequencies. If the system is installed in one of these countries, just enable the restricted frequency range. You’ll need to choose the operational frequency using the ​Inxpect Safety​ application (​Settings > General​) in order to comply with the national regulations.

    Have a look at the LBK System instruction manual for the list of the countries.

    Commercialization in industrialized countries other than the ones mentioned above will require at most a document approval from the local ministry of telecommunications, if at all, which Inxpect will take care of upon request.

  • 1.18 I don't know how to physically connect my computer to the system

    In order to connect your computer to the LBK System, you need to use a standard data ​USB to Micro-USB​ cable.

    Connect it to the USB port of your computer and to the Micro-USB port of the controller (beside the CAN-bus terminal block).

  • 1.19 How many sensors do I need to protect the area?

    It depends on your requirements and on the size of the area: please use the ​Inxpect Safety application or the LBK Simulator to get help in the placement and configuration of the sensors.

    A maximum number of six sensors can be used with a single controller.

  • 1.20 Can I install more LBK systems in the same area?

    In case of use of more than one controller in the same area, each specific case (installation, sensors placement, etc...) needs to be studied separately in order to be sure that the sensors controlled by different controllers do not lead to false alarms.

    Please have a look at the chapter called ​Use of Multiple LBK Systems ​on our website (​www.inxpect.com/industrial/tools​) to have more info about it.

  • 1.21 Which are the ranges of operating and storage temperature of the system?
    AsdescribedintheLBKSystem​Instructionsmanual,​ theoperatingtemperaturerangeis from -40 to +60 °C (i.e. from -40 to +140 °F), whereas the storage temperature is from -40 to +80 °C (i.e. from -40 to +176 °F).
  • 1.22 What is the total consumption of an LBK System?
    The total consumption of an LBK System (controller and six sensors) is 11 W.
  • 1.23 Can I use one sensor or is there a minimum of two sensors?
    It is possible to use a single sensor.
  • 1.24 How often should I test or recalibrate the system?
    We suggest to do the maintenance of the LBK System every six months. Please note that you do not need to calibrate the system.
  • 1.25 How can I return a defective or broken product?

    First of all, please write at ​safety-support@inxpect.com​ in order to receive technical assistance. The support team will help you to understand what may have happened and decide if the good needs a revision/repair.

    If the good needs to be sent back for revision, you will be asked to go to www.inxpect.com/industrial/rma​ and insert the required product info in order to request an RMA (Return Merchandise Authorisation).

    Then, our logistic staff will be informed to arrange the pickup or contact you to arrange the details of the shipment. Please give us notice before you send us any products.

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